Thoughts on Leadership is the brain child of Paul Bridle. This is the place that Paul shares his monthly thoughts.

The Day Our Icons Let Us Down

Posted: June 5th, 2009 | Author: | Filed under: Uncategorized | No Comments »

Letting us downIn the seventies Marks and Spencers was the icon of the retail industry. Everyone used M&S as a benchmark by which they measured their performance and aspired to achieve.  National Westminster Bank was the biggest bank in UK and the bank that handled the Bank of England.  British Airways was the major airline in the world and a company that other airlines looked up to.

There were similar organizations in North America as well and other parts of the world.

Then the world changed.  In the 80’s the world shifted gear.  The icons were found to be set in their traditional ways. In fact all three of these companies were challenged to the level that they nearly disappeared.
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